Hey there! Remember the last time you bought a pair of shoes that just felt right? That’s the magic we’re chasing every day at trendyfootwearsq Internacional. And guess what? It all started with a simple email from a customer—just like you.
Back in 2015, our founder, Maria, used to reply to every single email herself. One night, she stayed up until 3 AM answering questions about sizing for a customer in Toronto. That’s when we realized: your voice matters. Fast forward to today, and we’ve grown, but that personal touch? It’s still at our core.
Got a question about sizing? Need help with an order? Or maybe you just want to chat about the latest sneaker trends (we’re obsessed too!). Here’s how to reach us:
Pro tip: If you’re emailing about an order, include your order # in the subject line. It helps us help you faster!
Here’s the thing—we don’t just sell shoes. We build relationships. When you reach out, you’re not talking to a bot or a script. You’re talking to real people who care. Like Carlos, our customer service lead who once walked a customer through measuring their feet over video call. Or Lina, who stayed late to fix a shipping address for a wedding party.
So go ahead, hit us up. Got feedback? We’re all ears. Found a bug on our site? We’ll buy you coffee (digitally, of course). Want to suggest a style we should carry? We’ve actually launched 12 products based on customer requests last year alone.
P.S. Our live chat isn’t just for show—click that bubble in the corner! We’ve got team members ready to help in English, Spanish, and French.
(Fun fact: 73% of chats get resolved in under 5 minutes. Not bad, right?)
